Quickly address high-priority messages with the support of automation, collaboration, and analytics tools on a centralized platform.
Enhance your response speed by managing and replying to WhatsApp messages within the same inbox as your other social and messaging networks.
Automate repetitive tasks to allow your team to focus on more strategic work. Prioritize and organize messages based on specific keywords, phrases, and other criteria.
Incorporate organizational tools to enhance the efficiency of responding to and managing messages. As a team, you can assign tasks, avoid redundancies, initiate conversations, approve content, and more.
While customers expect quick responses, 61% also desire more personalized experiences. Access the information needed to provide meaningful interactions across WhatsApp and other messaging channels.
Send proactive messages and tailor responses by utilizing conversation visibility across social, CRM, and helpdesk tools.
Enhance the customer journey with personalized touches by offering suggestions based on their previous chat and order history.
Assess the quality of your responses and make strategic improvements using pre-built WhatsApp analytics reports.
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Getyn Social is a social media management and intelligence tool for brands and agencies of all sizes to manage conversations and surface the actionable insights that drive real business impact. Our fully integrated platform provides solutions for superior social marketing, customer service, data analysis, social listening and employee advocacy.
Getyn Social provides a variety of features including tools for analytics, engagement, publishing, monitoring and listening.
Getyn Social’s analytics provide quantitative and contextual data for all your social profiles across Facebook, Twitter, Instagram, LinkedIn and Google+. Additional Getyn Social reports include team and agent level benchmarking, campaign performance and social conversion tracking.
Getyn Social’s Listening tool currently helps you tap into conversations on Facebook, Twitter, Instagram, Reddit, YouTube, Tumblr and the Web.
We have a wealth of tutorials and resources to help you get started with Getyn Social in our help center.
If you are a current customer, we have a variety of support resources available from our dashboard. Simply log in, click on the question mark (?) on the right-hand side of your Getyn Social dashboard for the Resource Center. Then click Support > Contact Us > Live Chat in the resulting pop-up window to chat with a member of our team. You can also Tweet us. If you have questions in regards to how your brand can use Getyn Social, request a demo here. For general inquiries, you can email us via this form.
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