Supercharge your business with Getyn Cloud Apps. Get discounted pricing today! Offer ends in:
Supercharge your business with Getyn Cloud Apps. Get discounted pricing today! Offer ends in:
Get all the tools you need to provide excellent customer support.
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Everything that your customers are typing is visible to you before they send it over. You can search for an answer faster and respond in seconds.
Quickly save responses to common questions. Reuse them in conversations with just a few keystrokes.
Enter a hash sign and start typing. Suggestions will start showing right away.
Finding yourself writing the same thing over and over again? Save the response with one click.
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Add tags to your chats to give them context. You’ll always know what your customers talk about and what problems they face.
Better reporting with tags
Filter reports using tags to compare numbers between different types of cases.
Add tags to your chats to give them context. You’ll always know what your customers talk about and what problems they face.
Better reporting with tags
Filter reports using tags to compare numbers between different types of cases.
Send messages that are more personal, intuitive, and appealing than plain text.
A text message followed by buttons. Useful when you want to create a clickable response or build a menu.
Pre-defined instant replies that can be selected by users. Convenient for scheduling, surveying, and suggesting possible answers.
Cards that contain an image, a title, a description, and up to three buttons. Perfect for product recommendations. Add a few cards to create a carousel.
Apps that are temporarily displayed in the chat widget so the customer can complete an action like paying or scheduling a meeting.Apps that are temporarily displayed in the chat widget so the customer can complete an action like paying or scheduling a meeting.
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Drag and drop files to send them on chat. Screenshots, offers, catalogs. Whatever makes supporting your customers easier. Oh! Customers can send files, too.
Drag and drop files to send them on chat. Screenshots, offers, catalogs. Whatever makes supporting your customers easier. Oh! Customers can send files, too.
All chats are stored and can be accessed later on. Use filters to quickly find conversations that include a certain phrase, were handled by a particular agent, or happened during a specific time.
All chats are stored and can be accessed later on. Use filters to quickly find conversations that include a certain phrase, were handled by a particular agent, or happened during a specific time.
Stay in touch with customers even when your agents are too busy to reply instantly.
Ask for email
If a visitor hasn't heard from an agent after a specified amount of time, you can still keep your lead engaged by asking for their email address.
Stay in touch with customers even when your agents are too busy to reply instantly.
Ask for email
If a visitor hasn't heard from an agent after a specified amount of time, you can still keep your lead engaged by asking for their email address.
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Sound and visual notifications from Getyn apps ensure that no chat or new message goes unnoticed. You can choose which notifications you want to receive.
Sound and visual notifications from Getyn apps ensure that no chat or new message goes unnoticed. You can choose which notifications you want to receive.
Your agents can work as a team and transfer chats when necessary. It’s extra handy when you come across cases that only a particular member of the team can handle.
Your agents can work as a team and transfer chats when necessary. It’s extra handy when you come across cases that only a particular member of the team can handle.
Gather feedback to know if your customers are happy with their live chat experience.
It only takes one click for a customer to show how they rate your support team.
Get specific feedback with short surveys showing after each chat.
Check how each of your agents is rated to see where your team can improve.
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Better adoption, easier training
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Getyn Chat Software is a versatile messaging platform with advanced features such as chatbots, AI-driven responses, and more. It aims to enhance communication and support.
Getyn Chat Software's chatbots are automated conversation agents that use predefined rules and AI to engage with users, answer queries, and perform specific tasks.
Yes, you can tailor the chatbots in Getyn Chat Software to meet your unique requirements by configuring their responses and behaviors.
Getyn Chat Software employs AI to analyze user input and provide context-aware responses, leading to more effective and personalized interactions.
Yes, Getyn Chat Software utilizes NLP to understand and respond to user messages more naturally and accurately.
Getyn Chat Software offers integrations with popular CRM systems and other business tools, streamlining data management and customer interactions.
Getyn Chat Software prioritizes data security and employs encryption protocols to protect sensitive information exchanged within the platform.
Getyn Chat Software offers user-friendly interfaces, making it easy to configure and deploy chatbots and AI features without extensive training.
Getyn Chat Software is suitable for a wide range of industries, including e-commerce, customer support, healthcare, and more, offering benefits to businesses of all sizes.
Getyn Chat App comes with Getyn G-Cloud monthly or annual subscription plans to accommodate the needs of small businesses, enterprises, and organizations of all sizes. Pricing details can be found on our website.
These FAQs provide a general overview of the key features and functionalities of Getyn Chat Software, which can significantly enhance communication and customer support for businesses.
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