Supercharge your business with Getyn Cloud Apps. Get discounted pricing today! Offer ends in:
Supercharge your business with Getyn Cloud Apps. Get discounted pricing today! Offer ends in:
Help your team get more efficient with Getyn.
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No Contract, Cancel Anytime
Create as many agent accounts as you need.
Customizable profiles
Change the name, job title, photo, and many more.
Agent reports
Check how each one of your agents performs.
Create as many agent accounts as you need.
Customizable profiles
Change the name, job title, photo, and many more.
Agent reports
Check how each one of your agents performs.
Divide your agents into groups to separate different kinds of customer service activities like sales and support.
Thanks to URL rules you can set chats to be automatically assigned to a particular group when starting on a specific page.
You can set secondary priority for agents who play a backup role, so they only get chats when no agents with primary priority are available.
Compare metrics between groups to see what the strengths and weaknesses of your teams are.
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Use supervision to oversee your agents’ work and help them when they need you.
Leave private comments in a chat
Give advice to other agents while they’re talking to customers.
Use supervision to oversee your agents’ work and help them when they need you.
Leave private comments in a chat
Give advice to other agents while they’re talking to customers.
Define roles and privileges for people on your team.
There’s only one owner. This person is in charge of your account and has access to all features.
Admins have access to most features, like the reports, so they can make sure your team is efficient.
Agents focus on handling chats. They have limited access to the settings and the reports.
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You can set the maximum number of chats an agent can have at the same time. This way, you can make sure that new agents don’t get overwhelmed with too many chats.
You can set the maximum number of chats an agent can have at the same time. This way, you can make sure that new agents don’t get overwhelmed with too many chats.
Control when your agents accept chats with the work scheduler.
With the work scheduler on, the status of your agents changes when they start and end their shifts.
The work scheduler allows you to set shifts for weekdays, weekends, or each day separately. You can also configure night shifts.
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Access all Getyn apps with G-Suite
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Round the Clock Support
Getyn G-Suite is an all-in-one subscription package that provides access to a variety of Getyn apps, including CRM, Social, Campaigns, Helpdesk, and more. It features a centralized administration panel, allowing you to easily manage licenses, group policies, and team members in one convenient place.
G-Suite plan gives you an access to all Getyn apps within the ecosystem. Also, you get 3 free users for each Getyn app with 1 G-Suite license. You can easily customise your G-Suite plan by adding more G-Suite licenses or by adding individual app users from the G-Suite admin panel.
No. We no longer sell individual apps licenses or users. You have to signup for a G-Suite plan to access any of our apps & services.
| Application | Limitation |
|---|---|
| Getyn Suite | 1 G-Suite license comes with 3 free users for each app. For extra users, you can either buy more G-Suite licenses or add individual users from your G-Suite admin panel. Pricing for additional individual app users starts at $9/user. |
| Getyn Campaigns | We only provide Email/SMS sending & automation software that you can connect with 100+ supported smtp servers. You need to directly buy email sending credits from the supported smtp servers like amazon SES, elasticemail etc. We do provide email verification & SMS marketing credits, that you can request by emailing us at [email protected] |
| Getyn Voice | Phone number cost and calling minutes are not included in the G-Suite license. You can buy phone number and calling minutes directly from the Getyn Voice dashboard. |
| Getyn Sites | 1 G-Suite licenses comes with 1 Website limit. You can add additional websites from the Getyn Sites Dashboard. |
Getyn Chat Software is a versatile messaging platform with advanced features such as chatbots, AI-driven responses, and more. It aims to enhance communication and support.
Getyn Chat Software's chatbots are automated conversation agents that use predefined rules and AI to engage with users, answer queries, and perform specific tasks.
Yes, you can tailor the chatbots in Getyn Chat Software to meet your unique requirements by configuring their responses and behaviors.
Getyn Chat Software employs AI to analyze user input and provide context-aware responses, leading to more effective and personalized interactions.
Yes, Getyn Chat Software utilizes NLP to understand and respond to user messages more naturally and accurately.
Getyn Chat Software offers integrations with popular CRM systems and other business tools, streamlining data management and customer interactions.
Getyn Chat Software prioritizes data security and employs encryption protocols to protect sensitive information exchanged within the platform.
Getyn Chat Software offers user-friendly interfaces, making it easy to configure and deploy chatbots and AI features without extensive training.
Getyn Chat Software is suitable for a wide range of industries, including e-commerce, customer support, healthcare, and more, offering benefits to businesses of all sizes.
Getyn Chat App comes with Getyn G-Cloud monthly or annual subscription plans to accommodate the needs of small businesses, enterprises, and organizations of all sizes. Pricing details can be found on our website.
These FAQs provide a general overview of the key features and functionalities of Getyn Chat Software, which can significantly enhance communication and customer support for businesses.
Need additonal help or consultation?
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