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Utilize Path Finder to gain insights into customer interactions with your brand. Visualize their journeys through intuitive maps, filter these journeys based on customer criteria, and identify common paths across different demographic segments.
Integrate cross-channel interactions to uncover your customers' paths.Gain insights into each customer persona and segment.Enhance your processes by understanding customer needs at different journey stages.Proactively reduce customer churn by pinpointing common points of disengagement.
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Establish stages and touchpoints to monitor and document the paths that different customers follow through live interactions using your CRM, native integrations, and third-party sources.
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Path maps allow you to dynamically track all the routes your customers take and apply advanced filters to categorize them by demographics. Gain insights into these journeys, identify the most effective paths, and design more personalized experiences for your customers.
Path Finder allows you to outline a series of stages or milestones in a customer's journey. Customers have the autonomy to navigate these stages in any sequence they choose. Getyn CRM offers a helpful Sankey report that visually illustrates the flow of users from one stage to another. This provides an intuitive method to analyze movement patterns between defined stages and track the number of users progressing from one stage to the next.
Use the journey report in Path Finder to visualize the complete customer journey and the routes customers follow. Similar to the Sankey report, this allows you to track user movement between stages. Additionally, analyzing the total number of users entering and exiting each stage helps identify where customers encounter obstacles or disengage from their interactions with your brand.
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Access all Getyn apps with G-Suite
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Getyn G-Suite is an all-in-one subscription package that provides access to a variety of Getyn apps, including CRM, Social, Campaigns, Helpdesk, and more. It features a centralized administration panel, allowing you to easily manage licenses, group policies, and team members in one convenient place.
G-Suite plan gives you an access to all Getyn apps within the ecosystem. Also, you get 3 free users for each Getyn app with 1 G-Suite license. You can easily customise your G-Suite plan by adding more G-Suite licenses or by adding individual app users from the G-Suite admin panel.
No. We no longer sell individual apps licenses or users. You have to signup for a G-Suite plan to access any of our apps & services.
| Application | Limitation |
|---|---|
| Getyn Suite | 1 G-Suite license comes with 3 free users for each app. For extra users, you can either buy more G-Suite licenses or add individual users from your G-Suite admin panel. Pricing for additional individual app users starts at $9/user. |
| Getyn Campaigns | We only provide Email/SMS sending & automation software that you can connect with 100+ supported smtp servers. You need to directly buy email sending credits from the supported smtp servers like amazon SES, elasticemail etc. We do provide email verification & SMS marketing credits, that you can request by emailing us at [email protected] |
| Getyn Voice | Phone number cost and calling minutes are not included in the G-Suite license. You can buy phone number and calling minutes directly from the Getyn Voice dashboard. |
| Getyn Sites | 1 G-Suite licenses comes with 1 Website limit. You can add additional websites from the Getyn Sites Dashboard. |
Getyn CRM Software is a comprehensive customer relationship management platform designed to help businesses manage interactions with their customers, streamline processes, and improve customer satisfaction.
Yes, Getyn CRM Software is designed to accommodate businesses of varying sizes, from small startups to large enterprises, offering scalable solutions tailored to meet different needs.
Getyn CRM Software provides features such as contact management, sales pipeline tracking, lead nurturing, task and activity management, customer communication history, and reporting analytics.
Absolutely, Getyn CRM Software offers customization options that allow you to tailor the system to align with your specific workflows, terminology, and business requirements.
Yes, Getyn CRM Software offers integrations with popular tools such as email clients, marketing automation platforms, and productivity software, enabling seamless data flow between applications.
Getyn CRM Software offers lead scoring, opportunity tracking, sales forecasting, and collaboration tools, empowering your sales team to effectively manage leads and close deals.
Certainly, the software provides features for tracking customer interactions, managing support tickets, and maintaining a knowledge base, enhancing your ability to provide exceptional customer service.
Yes, Getyn CRM Software takes data security seriously. It employs encryption, access controls, and regular security updates to ensure the safety of your sensitive business and customer data.
Yes, Getyn CRM Software typically offers mobile apps or responsive interfaces, allowing you to access critical customer information, update records, and manage tasks from your mobile devices.
Getyn CRM Software offers customer support through various channels, including email, phone, and online chat. They may also provide documentation, tutorials, and training resources to help users make the most of the software's capabilities.
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