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The automotive industry is characterized by intense competition and rapid evolution. Getyn CRM supports automotive enterprises in delivering exceptional customer experiences to foster loyalty. It empowers OEMs, dealerships, and garages to offer comprehensive customer journeys—from initial test-drives through to purchases, expanding dealership networks, managing inventory efficiently, and ensuring timely job scheduling and dispatch.
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Execute omnichannel marketing initiatives and promptly capture leads upon their website arrival for test drives. Segment, evaluate, and cultivate leads while leveraging actionable insights to equip sales representatives with targeted sales pitches. Harness purchase and service histories alongside behavioral patterns to effectively cross-sell and upsell products and services.
Deliver a fully customized journey, starting from nurturing leads researching your OEM website to the test drive and vehicle purchase at the dealership. Expand your dealership network, strengthen dealer relationships, and gain insights into customer behavior using advanced analytics.
Effectively oversee the scheduling of routine maintenance services and ensure customers are kept informed throughout the service process. Delegate tasks to your team and monitor their progress, utilizing tailored job sheets for guidance and maintaining comprehensive service catalogs. Access all job details, estimates, and invoices in a centralized location to maintain accurate customer records.
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Interact with potential leads with timely and relevant messages across various channels.
Efficiently assign and monitor tasks, ensure timely scheduling of service appointments, and effortlessly dispatch jobs.
Administer vehicle and inventory levels, monitor orders, and create invoices directly through the CRM system.
Assign leads in a round-robin fashion, optimize the entire test drive process from start to finish, and follow up on dormant leads.
Recognize trends, market patterns, and customer behaviors, using this data to enhance your profitability.
Ensure your customers and vendors stay informed and updated regarding their service progress, invoices, and service order updates.
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Integrate your social media accounts from Facebook, Twitter, LinkedIn, and Instagram to monitor discussions about your brand, and actively engage with potential customers where your participation is essential. With Getyn CRM, you can search for pertinent keywords and identify whether the accounts using them belong to your current customers, potential leads, or new contacts unfamiliar with your business.
Design email invitations using customizable templates and schedule them for distribution to contacts in your database ahead of upcoming events. For instance, when organizing an event in New York, specify the city as "New York," and for events targeting young professionals, utilize advanced filters to send invitations to contacts aged 18-25.
Getyn CRM integrates CRM data with your Google Ads insights to determine the most effective keywords for attracting qualified leads. By combining online and offline conversion data, you gain a comprehensive view of sales performance, allowing you to allocate your advertising budget where it will yield the highest return on investment.
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Ensure you capture every valuable lead visiting your website with high intent. Whether through landing pages or contact forms, seamlessly gather customer information directly into your CRM. Getyn CRM provides customizable and prebuilt web forms that effectively convert your marketing efforts into powerful lead generation tools.
Different lead segments exhibit varying levels of buying intent. Provide a tailored purchasing journey by configuring multiple workflows within Getyn CRM—for instance, one for test drives and another for maintenance services—and sending targeted emails to each lead segment.
When a new lead reaches out with a question, SalesSignals ensures your sales representatives stay informed by alerting them when a significant lead visits your website, opens your email, or references your brand on social media.
Divide your customers into categories such as high spenders, frequent buyers, and engaged users using RFM analysis. This approach allows you to assess their lifetime value, pinpoint opportunities for upselling and cross-selling, and execute customized campaigns to enhance customer interaction.
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Allocate tasks to your team using tailored criteria like job type and location, or distribute them evenly using round-robin assignment. Team members will be notified of their assigned tasks promptly. Utilize personalized job sheets to ensure that essential details are documented before tasks are marked as completed.
Using Getyn CRM, you can schedule customer appointments that are easily adjustable or cancellable as needed. Specify your service availability, allocate appropriate staff upon appointment booking, and provide necessary job sheets to ensure tasks are marked as completed efficiently.
Enable your customers to browse an electronic catalog of your services within Getyn CRM using Portals. Define each service offering, establish availability schedules including dates and times, and assign staff members responsible for managing and delivering these services.
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Some products and services are frequently purchased together, even if they are not typically bundled. For instance, someone purchasing a car might also show interest in annual scheduled maintenance. Getyn's AI assistant, Zia, maintains a list of commonly associated products and services and offers recommendations based on previous purchases made by similar contacts.
If you sell consumable products that need regular replenishment, such as engine oil or coolant, Zia can provide your sales representatives with suggestions on products that customers are likely to purchase again after a certain period. For instance, if a customer's engine oil is nearing its replacement date, this presents an ideal opportunity to initiate contact!
Not all sales progress at the same rate. A deal that has been pending for a while might be nearing completion. Conversely, a lead you were confident about may have been neglected. Zia categorizes these records as either "trending up" or "trending down," based on whether they are becoming more likely to succeed or fail.
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Allow potential customers to explore your products and services at their convenience using portals customized with your company's branding. Use Canvas view to create an appealing showcase of your offerings, enhancing the presentation with images, tags, color codes, and other details to effectively showcase what your business has to offer.
OEMs and dealerships can streamline their operations by replacing status calls and emails with a dedicated portal, saving time and resources. OEMs can efficiently resolve order conflicts or disputes through this centralized communication channel. Dealerships gain a consolidated view of all associated sales orders and can provide updates or comments regarding any changes to their orders.
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Store your important collaterals in your CRM for swift access and enhanced collaboration among teams. Utilize Getyn CRM's role-based security features to ensure that documents are accessible only to authorized personnel.
Centralize your customers' emails, phone calls, social media interactions, invoices, notes, payments, subscriptions, attachments, and support tickets in a single location.
Easily manage customer interactions and payments by accessing all jobs, estimates, and invoices in a unified location.
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Access all Getyn apps with G-Suite
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Getyn G-Suite is an all-in-one subscription package that provides access to a variety of Getyn apps, including CRM, Social, Campaigns, Helpdesk, and more. It features a centralized administration panel, allowing you to easily manage licenses, group policies, and team members in one convenient place.
G-Suite plan gives you an access to all Getyn apps within the ecosystem. Also, you get 3 free users for each Getyn app with 1 G-Suite license. You can easily customise your G-Suite plan by adding more G-Suite licenses or by adding individual app users from the G-Suite admin panel.
No. We no longer sell individual apps licenses or users. You have to signup for a G-Suite plan to access any of our apps & services.
| Application | Limitation |
|---|---|
| Getyn Suite | 1 G-Suite license comes with 3 free users for each app. For extra users, you can either buy more G-Suite licenses or add individual users from your G-Suite admin panel. Pricing for additional individual app users starts at $9/user. |
| Getyn Campaigns | We only provide Email/SMS sending & automation software that you can connect with 100+ supported smtp servers. You need to directly buy email sending credits from the supported smtp servers like amazon SES, elasticemail etc. We do provide email verification & SMS marketing credits, that you can request by emailing us at [email protected] |
| Getyn Voice | Phone number cost and calling minutes are not included in the G-Suite license. You can buy phone number and calling minutes directly from the Getyn Voice dashboard. |
| Getyn Sites | 1 G-Suite licenses comes with 1 Website limit. You can add additional websites from the Getyn Sites Dashboard. |
Getyn CRM Software is a comprehensive customer relationship management platform designed to help businesses manage interactions with their customers, streamline processes, and improve customer satisfaction.
Yes, Getyn CRM Software is designed to accommodate businesses of varying sizes, from small startups to large enterprises, offering scalable solutions tailored to meet different needs.
Getyn CRM Software provides features such as contact management, sales pipeline tracking, lead nurturing, task and activity management, customer communication history, and reporting analytics.
Absolutely, Getyn CRM Software offers customization options that allow you to tailor the system to align with your specific workflows, terminology, and business requirements.
Yes, Getyn CRM Software offers integrations with popular tools such as email clients, marketing automation platforms, and productivity software, enabling seamless data flow between applications.
Getyn CRM Software offers lead scoring, opportunity tracking, sales forecasting, and collaboration tools, empowering your sales team to effectively manage leads and close deals.
Certainly, the software provides features for tracking customer interactions, managing support tickets, and maintaining a knowledge base, enhancing your ability to provide exceptional customer service.
Yes, Getyn CRM Software takes data security seriously. It employs encryption, access controls, and regular security updates to ensure the safety of your sensitive business and customer data.
Yes, Getyn CRM Software typically offers mobile apps or responsive interfaces, allowing you to access critical customer information, update records, and manage tasks from your mobile devices.
Getyn CRM Software offers customer support through various channels, including email, phone, and online chat. They may also provide documentation, tutorials, and training resources to help users make the most of the software's capabilities.
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